FAQs

FAQs

Q? What does “In association with Amazon.com” mean?
A. We utilize Amazon.com for fulfillment and shipping of all the products here on SolarChargerOutlet.com. You get the benefit of Amazon’s rock-solid shipping, secure payment processing, and first class customer service and order tracking. This allows us to concentrate on bringing you the best solar charger products and providing information about the many benefits of choosing alternate power sources.

Q? What happens when I checkout?
A. Once you’ve selected your products and click on “Checkout” or "Buy Now", you will be taken to Amazon.com to complete your order. All your items will be transferred over, and you will be given a button to add all your items to your Amazon.com basket to checkout. You can select your shipping methods, including any items that might be eligible for Amazon Prime shipping. Your payment details remain secure on Amazon’s site, and your can track your order status at any time.

Q? Do you ship Internationally or just to the United States?
A. While Amazon.com can ship internationally for some items, it can sometimes be more expensive than shopping with Amazon.co.uk or another local Amazon site in your country. Unfortunately, many of our products are not available through the local Amazon sites in other countries. US domestic shipping is available for all products, but international shipping may not be provided.

Q? I have a problem with my order, where do I get help?
A. With Amazon.com providing our shipping & fulfillment, you simply contact Amazon's premium customer service for any problems relating to your order. Simply login to your Amazon account and go to their Help Section. You’ll find all the resources for dealing with any problems relating to your order or shipment.